a few people shaking hands

LEAN Patient Flow System & Software Solution

A fully customized, door-to-door patient flow solution designed to help practices of all sizes streamline communications and increase patient flow efficiency.

Improved Flow, Happier Patients

Now more than ever, medical practices must focus on improving the overall Patient Experience to protect their financial security. To help achieve this goal, optimized patient flow solutions are critical. The Expeditor LEAN Patient Flow System and software was created with this in mind. This fully customized, turnkey solution helps decrease patient wait times and increase the time your practitioners can spend with them. All to boost satisfaction and bottom-line results through gained efficiency.

How the LEAN Patient Flow Solution Works

Expeditor combines a Light Signaling System with Real-Time Patient Flow Monitoring to deliver the most comprehensive patient flow solution on the market today.

Customize a Light 
Signaling System

Staff press lighted buttons on strategically placed, custom wall panels to indicate patient location and status; this enables immediate visual direction and easier room sequencing.

Make Immediate & Actionable Change—Patient Data in Real Time

Meanwhile, our Real Time Monitor aggregates the Light System data to display in the clinical area for deeper and broader data visualization (patient locations and wait times).

KPI Data

Our systems collect patient flow data to measure a wide range of KPIs providing real-time data of your facility's patient flow performance.

Start Improving Your Patient Flow Today

With over 40 years of experience improving patient flow and 8,000 satisfied clients, we know our solution can work for you, too. Contact us today to schedule a consultation.
Request A Consultation

LEAN Patient Flow System Results

On average, healthcare providers see near immediate improvements in their patient flow efficiency. In fact, our solution usually pays for itself within 3 months of implementation.

30-60
Minutes Saved Per Day

2-3
More Patients Seen Each Day

12%
More Time Spent With Each Patient

"My EHR vendor was adamant about me not needing a light signaling system because their software offerings had a patient flow "component" built into their software. Still, I felt their arguments were less than convincing. I'm glad I relied upon my good instincts as I felt an Expeditor system...

"My EHR vendor was adamant about me not needing a light signaling system because their software offerings had a patient flow "component" built into their software. Still, I felt their arguments were less than convincing. I'm glad I relied upon my good instincts as I felt an Expeditor system offered great utility, ease of use and many attractive advantages over a software solution."


Craig H. Weinstein, M.D., MPH

Arthroscopic Surgery & Sports Medicine

"Our staff loves the Expeditor system as it allows us to operate much more efficiently and enhances the patient's perception of the quality of care we deliver. I can't imagine operating without our Expeditor system. I would be happy to recommend the Expeditor system to other practices that are...

"Our staff loves the Expeditor system as it allows us to operate much more efficiently and enhances the patient's perception of the quality of care we deliver. I can't imagine operating without our Expeditor system. I would be happy to recommend the Expeditor system to other practices that are interested in operating at peak efficiency."


Mitchell P. Goldman, M.D.

Dermatology & Cosmetic Laser Associates of La Jolla, Inc.

"From my staff's point of view, this system makes it easier to do their jobs. The central panel at the nurse station lets them know which room the doctor is in and the sequencing feature lets the provider know which room the provider should go in to next."

Gary L Winfield M.D.

Sandcastle Family Practice

"The flag system did not accomplish what we needed it to. We have several physicians working at once that need to be shown the next patient throughout the day. Expeditor does that without following each doctor around. If the Dr. used the flags we did not notice them and he would have to tell us...

"The flag system did not accomplish what we needed it to. We have several physicians working at once that need to be shown the next patient throughout the day. Expeditor does that without following each doctor around. If the Dr. used the flags we did not notice them and he would have to tell us that he "flipped the flag" for us to get the patient."


Nancy Hammond, COA, LDO

Facilities and Purchasing
Eye Physicians and Surgeons, PC

"I recently opened a surgery center in Sacramento, California. We have installed an Expeditor Nurse Call System for our office based operating room… we are very pleased with its utility and performance…During construction of this project, I have been afforded few opportunities to commend...

"I recently opened a surgery center in Sacramento, California. We have installed an Expeditor Nurse Call System for our office based operating room… we are very pleased with its utility and performance…During construction of this project, I have been afforded few opportunities to commend contractors, but in your instance, everything from start to finish has been exceptional…"


David Kaufman, MD

Kaufman Plastic Surgery

graphical user interface, application

Light Signaling System

Visually manage room sequencing

The path to improved patient flow starts with our core product, a fully customizable Light Signaling System that equips your practice with easy-to-use light panels.
  • Strategically placed wall panels throughout each clinic with location-specific, lighted buttons
  • Clinic staff members press buttons to indicate patient location and status (i.e. nurses press a location-specific button to notify doctors that a patient is ready to be seen)
  • Visual cues from lighted buttons provide fast, actionable direction at a glance—for a simple way to manage room sequencing and see which patient needs to be seen next
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How It Works

Room Sequencing

Room Sequencing

Assistant Call

Assistant Call

Priority Override

Priority Override

Patient Ready Notification

Patient Ready Notification

Grid layout diagram with color-coded boxes labeled OCC, RSTM, TRGE, NEXT, ASST, SPEC showing assignment statuses and timers.

Real Time Monitor

Additional System Features

Bright modern medical office with examination table, desk, laptop, microscope, and large window blinds.

Flexible Room Assignment

Female doctor in white coat typing on laptop with stethoscope around neck in bright office setting

Mohs Ready Light

Female doctor in white coat smiles while discussing with patient in a bright medical office

Multi Key Sequencing

Nurse Call

Nurse Call

A team of diverse doctors and nurses reviewing patient charts during a medical meeting in a hospital.

Cascading Room Sequencing

Group of medical professionals in scrubs and white coats standing confidently indoors with stethoscopes

Timed Priority