Patient Flow Data
Jan 01, 1970
Most healthcare organizations understand that they need to be able to measure patient flow efficiency and that they must collect data to do so, however they are confused and challenged as to what data and how much they should be collecting. The answers to those...
Well-Rounded Patient Care
Jan 01, 1970
Pitfalls of patient satisfaction are hidden in every interaction with the patient, even before they set foot in your practice. For instance, a patient can start off in a bad mood if your website was hard to navigate, your front desk staff was not friendly, or it was...
Gaps in Healthcare
Jan 01, 1970
Looking out across the ever-changing healthcare space, one thing seems to be consistently changing in healthcare…the time and manner of care a patient receives from their provider has undergone a huge facelift in the last few years after increasingly noticeable gaps...
Healthcare Data Analysis
Jan 01, 1970
Running a healthcare practice requires much more than just managing Doctors and Nurses. One relatively new role that is creating a lot of excitement in healthcare is the Data Analyst. The Data Analyst is not only someone who captures key patient flow data, but someone...
Doctor Satisfaction
Jan 01, 1970
We often hear how important patient satisfaction is in the healthcare industry. How to earn it, how to gauge it, and how to improve it. However, something we don’t hear a lot about is doctor satisfaction, which is steadily declining. A recent study showed that 67%...
Lean Design in Mind
Jan 01, 1970
There’s a new face around the clinical practice design table these days known as a Lean Design Expert. While this person might be new to some organizations, they also might be the most important part of your design team. A Lean Design Expert works as a liaison...
EHR - too much scrolling, clicking, and box-checking
Jan 01, 1970
It’s no secret that doctors have been spending less and less time with their patients due to Electronic Health Record (EHR) mandates. Face-to-face exam time has been replaced with endless box-checking on a desktop, and patients are noticing. One study found that...
Healthcare Analytics
Jan 01, 1970
Of all the things you could invest in for your practice, data might be the most important. Investing in data collection can have long term effects on your bottom line, not to mention the happiness of your overall practice. Data can be used like a trail of breadcrumbs...
Wait Times in Healthcare
Jan 01, 1970
No one likes to be kept waiting, especially if you’re waiting for healthcare. So, how can you make sure your patients no longer have to play the waiting game? It’s simple, once you realize a few simple things: 1. It’s not easy There is no such thing as an ideal...
